Frequently Asked Questions


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Why should I activate the advance analysis?

Advance analysis let you gather more data about your followers:

  • follower geographic location;
  • follower details;
  • follower activity per day.

You may activate the advance analysis going to User menu -> Social Accounts. Advance analysis is limited by the plan.

Any contracts or commitments?

Nope. After your free trial you'll be asked to pick a plan and enter your payment info. You will basically pay three months in advance, and you will be able to cancel at any time. If you cancel before the end of a billing period, you'll retain access until that billing period is over.

What are my payment options?

Online payment methods include major credit cards and Paypal. Other types of payments are available for Enterprise plans. Contact the Enterprise Team to discuss these options.

What if I pick the wrong plan?

No problem. You can switch plans at any time (even during your trial). Pick the plan that seems like the best fit and try it on. You can always change your mind.